The following are actual stories...
The following are actual stories provided by travel agents:
A
client called in inquiring about a package to Hawaii. After going over
all the cost info, she asked, "Would it be cheaper to fly to California
and then take the train to Hawaii?"
I
got a call from a woman who wanted to go to Capetown. I started to
explain the length of the flight and the passport information when she
interrupted me with "I'm not trying to make you look stupid, but
Capetown is in Massachusetts. "Without trying to make her look like the
stupid one, I calmly explained, "Capecod is in Massachusetts, Capetown
is in Africa." Her response ... click.
A
man called, furious about a Florida package we did. I asked what was
wrong with the vacation in Orlando. He said he was expecting an
ocean-view room. I tried to explain that is not possible, since Orlando
is in the middle of the state. He replied, "Don't lie to me. I looked
on the map and Florida is a very thin state."
I
got a call from a man who asked, "Is it possible to see England from
Canada?" I said, "No." He said "But they look so close on the map."
Another
man called and asked if he could rent a car in Dallas. When I pulled up
the reservation, I noticed he had a 1-hour lay over in Dallas. When I
asked him why he wanted to rent a car, he said, "I heard Dallas was a
big airport, and I need a car to drive between the gates to save time."
A
nice lady just called. She needed to know how it was possible that her
flight from Detroit left at 8:20am and got into Chicago at 8:33am. I
tried to explain that Michigan was an hour ahead of llinois, but she
could not understand the concept of time zones. Finally I told her the
plane went very fast, and she bought that!
A
woman called and asked, "Do airlines put your physical description on
your bag so they know who's luggage belongs to who?" I said, "No, why
do you ask?" She replied, "Well, when I checked in with the airline,
they put a tag on my luggage that said FAT, and I'm overweight, is
there any connection?" After putting her on hold for a minute while I
"looked into it" (I was actually laughing) I came back and explained
the city code for Fresno is FAT, and that the airline was just putting
a destination tag on her luggage.
I just
got off the phone with a man who asked, "How do I know which plane to
get on?" I asked him what exactly he meant, which he replied, "I was
told my flight number is 823, but none of these darn planes have
numbers on them."
A woman called and
said, "I need to fly to Pepsi-cola on one of those computer planes." I
asked if she meant to fly to Pensacola on a commuter plane. She said,
"Yeah, whatever."
A
businessman called and had a question about the documents he needed in
order to fly to China. After a lengthy discussion about passports, I
reminded him he needed a visa. "Oh no I don't, I've been to China many
times and never had to have one of those." I double checked and sure
enough, his stay required a visa. When I told him this he said, "Look,
I've been to China four times and every time they have accepted my
American Express."
Posts: 345
Reply #345 on : Thu July 29, 2010, 14:40:31